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Open Enrollment for the 2020 Plan Year


Hi, Alex here, welcome to a new year of Benefits! Before we get into what’s new for 2020 let me remind you of a few important details. As you know, I am your personal Benefits Counselor and I’m here to help guide you in making decisions, I do not make any benefit elections. During Open Enrollment, meet me at Alex to find out what benefits you are eligible for.  You can access me on your home computer or mobile phone!

Don’t forget to take the next step – enrolling in the plans that fit you best. To enroll in Benefits:

  • For Active employees at work, you can go to Employee Self Service (ESS) - remember to have your Y# (TSS ID) available for login. Under the Family & Benefits section, click on the “Hi, I’m Alex/eBenefits” link and go to eBenefits.
  • If you are an Active employee away from work, no problem, we have an app for that: Now you and your family will be able to view all benefit options available, no matter where you are. Choose Employee Self Service, then the “Hi, I’m Alex/eBenefits” link to get to eBenefits.

I’m happy to announce that Retirees can change their medical plan online starting this Open Enrollment!

Now, let me tell you about what’s new for plan year 2020. You have an exciting new option, the High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). I am sure you have heard mention of it, there have been several onsite meetings and conference calls offered throughout 2019 to explain the plan and how it works. If you were unable to attend any of these here is a brief overview:

An HDHP offers a lower premium, with a higher deductible and no copays, but the best part of the HDHP is the HSA. An HSA offers an annual employer contribution, everything in the account rolls over each year (no use-it-or-lose-it rule) and the account is yours for life; if you leave the Exchange you take your HSA with you. The HSA also allows a higher pre-tax contribution for eligible medical expenses than a Health Care Flexible Spending Account, however you must be enrolled in a qualified medical plan (HDHP) to be eligible for the HSA. If you live overseas or are a post-65 retiree, you'll have a Health Reimbursement Agreement (HRA) instead of an HSA. Go to my “Alex” link for more detailed information or click on the Health Benefits tab above and select HDHP to learn more about it.

I am looking forward to working with you. Let’s have a GREAT 2020!


To find the plan(s) available to you, enter the 5-digit ZIP code of your home address:

If you are living in Puerto Rico, enter your ZIP code. If you are living outside of the U.S. (including Guam), find more information here.


Exchange Contact Information

Human Resources Support Center (HRSC)
DSN 967-6190
Available 7 a.m.-7 p.m. CST 

Retiree Benefit Call Center

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