Additional benefits to explore
Find extra health and wellness programs for those with a U.S. medical plan.
Additional benefits to explore
Find extra health and wellness programs for those with a U.S. medical plan.
The Aetna® Choice® POS II Plan and Aetna Traditional Choice® Indemnity Plan include these extras to support better health and well-being for you and your family.
Mental well-being support
Teladoc Health — mental health
Teladoc® Health lets you speak with a psychiatrist, psychologist, social worker or therapist by phone or video. Talk confidentially from the comfort of your home or wherever you feel comfortable. Build an ongoing relationship with a psychiatrist or therapist of your choice. Schedule an appointment seven days a week, 7 AM to 9 PM.
To register and create an account:
Call 1-855-TELADOC (835-2362), download the Teladoc Health app or visit TeladocHealth.com/Aetna.
Aetna Behavioral Health — for adults
If you’re working on feeling better emotionally, we’re here to help guide you to the right support.
To find mental health providers in your network:
Log in to your member website at Aetna.com and go to Find care & pricing.
Or call Aetna Behavioral Health at 1-855-226-8287 (TTY: 711).
Note: Some of these providers also offer virtual visits.
Aetna Behavioral Health — for kids & teens
Mental health concerns are on the rise among kids and teens. If you notice something is “off” with your child, trust your gut. Sit down with them and talk about what’s going on. Reassure them that a mental health professional can help them work through their feelings.
To find in-network behavioral health providers:
Log in at Aetna.com and go to Find care & pricing.
You can narrow your search to find pediatric behavioral health providers.
AbleTo — for help with major life events
Major life events, such as having a baby or finding out you have diabetes or heart disease, can be overwhelming. AbleTo is a no-cost* eight-week program that connects you with two specialists each week: a therapist and a behavior coach. They’ll help you work through emotions, understand your care plan, identify helpful changes you may need to make, and feel more in control of your health.
To get started: Call 1-844-330-3648 to find out if you qualify.
*Note: Members enrolled in an Aetna High Deductible Health Plan must meet their deductible first.
Employee Assistance Program — for everyday challenges
Your Employee Assistance Program (EAP) is a workplace program that offers a broad range of resources to help you deal with challenges in everyday life. That includes issues affecting mental and emotional well-being. Each NAF has its own EAP for its employees.
To learn how to get no-cost EAP support: Visit your NAF page by selecting the logo on the NAF employees page.
Commonly used health benefits
Health Incentives Program — earn up to $600
Earn incentive credits for completing healthy actions. If you’re enrolled in an Aetna medical plan, you and your covered spouse can earn up to $300 each in incentive credits for taking healthy actions.
To learn more: Visit the Health Incentives Program page.
24-Hour Nurse Line
You’ll have access to the 24-Hour Nurse Line, toll-free, day or night. You can speak to a registered nurse about a variety of health issues or to decide where to go when you need care. This can save you a costly trip to the emergency room (ER) if one isn’t needed right now. While only a doctor can diagnose illnesses or prescribe drugs, these nurses can:
- Answer health-related questions
- Help you decide where to go for care
- Tell you simple steps you can take to address a non-urgent health issue
To reach the 24-Hour Nurse Line: Call 1-800-556-1555 (TTY: 711).
Aetna Discount Program
As an Aetna member, you can take advantage of members-only savings on vision and hearing care, gym memberships, natural-health products and services, weight management programs, and much more.
To learn about the Aetna Discount Program: Log in to your Aetna member website.
In-network lab services
You can save big on lab services by getting your testing done at one of these preferred national labs: Quest Diagnostics (your preferred lab for biometric screenings) or Labcorp. You can also go to any other lab in the Aetna network. Out-of-network care will cost you more, and you may need to submit out-of-network claims yourself. Remember: If your doctor collects a sample in their office, ask that it be sent to an in-network lab for processing.
To find in-network labs: Log in to your member website at Aetna.com and go to Find care & pricing, then select Labs & testing.
To sign up for a Labcorp account: Visit Patient.Labcorp.com or download the free Labcorp Patient mobile app.
To sign up for a Quest Diagnostics account: Visit My.QuestForHealth.com or call 1-855-623-9355.
Vision benefits
The DoD NAF Health Benefits Program includes a vision benefit that provides:
- For adults: One routine eye exam, including one contact lens fitting, plus a $150 hardware allowance per calendar year (Important: Contact lens fitting must be done during the routine exam to be covered.)
- For dependent kids up to age 22: One routine eye exam and one pair of basic eyeglasses (frames and lenses) covered at 100% with no copay (in or out of network) (Important: This 100% coverage applies only for these vision codes: V2020, V2100-2199, V2200-2299, V2300-2399, V2121, V2221 and V2321.)
Note: Many vision providers are EyeMed providers. If an EyeMed provider says you’re not eligible for coverage or if you need help submitting a claim, contact Aetna Member Services at 1-800-367-6276. You can find a vision claim form here.
Visit your NAF page
Click on one of these tiles to find NAF-specific updates, contacts, enrollment information and more.
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